The reason a 20% restocking fee is necessary for refurbished returns is due to the loss of high LTL expenses incurred from the initial shipping. The customer is also responsible for all shipping related costs to send the item back for a refund. If you opt for a product refund on an item that was purchased as refurbished we will charge a restocking fee equivalent to 20% of the product price excluding shipping. This will include the option of receiving a product refund, exchanging your product(s) for equal value, or receiving store credit for future purchases.
This means that regardless of your reason to return a purchase, we are dedicated to providing an easy and worry free solution.
We offer a 30-day guaranteed return policy on the majority of our products.
At Cevi Med, we strive for 100% complete customer satisfaction.
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